Discovery

Insurance discovery is the process of searching for a patient’s coverage when their member ID and payer are not known. There are a number of use cases for insurance discovery, including:

• increasing conversion during patient intake
• searching for a patient’s coverage if the information they provide is inaccurate
• searching for a patient’s coverage when they change insurance plans

The Create Discovery API endpoint details the required parameters for initiating an insurance discovery request with Sohar. The Get Discovery API endpoint details the values that are returned if an insurance discovery request is successful. These values can be used with the Create Verification API endpoint to determine eligibility and retrieve benefits information.

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Webhooks

The Sohar service operates asynchronously, utilizing webhooks to facilitate real-time interactions. We use Svix to send webhook events; for more information please refer to their documentation.

This section provides detailed information about the webhooks triggered by specific events. Webhooks can be configured in the Sohar dashboard.

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Events

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Attributes

{
	"status": "complete",
	"discoveryId": "fb701ac1-1246-4860-b1ec-bd916b97a990"
}

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Sandbox Values

Use the following values for the state parameter of the Create Discovery API endpoint to return the corresponding values for memberId and payerId. You must use your sandbox API key to create sandbox requests.